Glydon and Guess Loading...

FAQ

You'll find a selection of our frequently asked questions here. If you cannot find the answer you're looking for, please reach out to us 020 8546 3758

Find your answer here

You'll find a selection of our frequently asked questions here. If you cannot find the answer you're looking for, please reach out to us 020 8546 3758

Currently we are only able to accept online orders to shipping addresses within the U.K.
Gift recipients will be entitled to an exchange or non-refundable merchandise credit only if accompanied by a gift receipt. A gift receipt is offered to all clients at the time of purchase if they are giving the item as a gift.
The more you know, the more easily you can distinguish between an ordinary stone and an exceptional one. We are pleased to share with you over 77 years of experience as the world's foremost authority on the subject of selecting and purchasing a diamond ring.
For help or advice with your purchase, please contact a store members at 020 8546 3758. We are on hand to assist you from 9:30AM–5:00PM Monday through Saturday.
Items are accepted for credit or exchange, if returned in saleable condition within 30 days. The refund to the purchaser will be in the form of the original tender. Gift recipients are entitled to a nonrefundable merchandise credit.
Dust, pollution and daily wear all conspire to cloud the brilliance of a gemstone and dull the surface of platinum and gold. Glydon and Guess suggests that your ring receive periodic professional maintenance. Our trained staff will check the setting and give your ring a thorough cleaning.

CANNOT FIND AN ANSWER? CONTACT US